ZB.com Exchange Review - Dead Platform or Comeback Contender?

ZB.com was a China-origin crypto exchange, now re-registered in Samoa. Active since 2017, it once had significant volume and token perks - but reports suggest it’s now inactive or closed. Performance today is murky at best.

Snapshot table

What happened to ZB.com

ZB.com began as CHBTC in China (2013), rebranded to ZB.com in 2017, and shifted registration to Samoa. It had spot, margin (up to 3x), futures, OTC, staking and lending services. Old headlines show tremendous volume and liquidity, especially in BTC/USDT and ETH/USDT markets. 

That changed in August 2022 when ~$4.8M was reportedly stolen from its hot wallet. Withdrawals froze under the guise of maintenance, raising suspicions it might have been an exit-style scam instead of a hack. Following that, most trackers list ZB.com as dormant or in a graveyard state.

Pros & cons

Pros

• Once a wide variety of spot, margin, futures, staking and P2P options
• Base trading fee was flat and affordable at 0.20%, halved for ZB token holders
• Staking and lending featured returns up to 30-35% APR

Cons

• Likely now inactive or delisted - no volumes, no accessible markets
• Serious security breach or exit-style event wiped ~$5M
• No regulatory oversight, no transparent audits, wallet freeze risk
• User reports cite withdrawal failures, login errors, low support responsiveness

Fees, volume & liquidity

ZB.com offered a straightforward fee model: 0.20% flat trading cost, which dropped to 0.10% when fees were paid in ZB tokens. Discount tiers went down to 0.06% maker/taker at VIP9. Withdrawal fees were fixed per asset (e.g. BTC ~0.0005). Reports once showed daily trade volume exceeding $1B, but all recent data reflects zero active pairs or volume.

Security & trust concerns

The exchange claimed enterprise-grade security - cold storage, SSL, anti-phishing, 2FA, and even leveraged distributed server clusters. But a major hot wallet loss in 2022 remains its last known public event. Abruptly halted withdrawals followed, and post-event reviews flagged security and exit-scam concerns. Trust ratings plummeted: CoinGecko ~4/10, Traders Union ~3.4/10, plus a security grade of D from independent flaggers.

User feedback & reviews

Community posts detail withdrawal issues: attempted small transfers that failed repeatedly, KYC errors, support chats timing out. One report described a user trying to withdraw small amounts of XLM five times with no success - and no support response. Others praised staking and referral payouts, but recent comments describe frozen funds and silent withdrawal windows - a sign that the chain may be irreversibly broken.

Final take

ZB.com once had a broad feature set, a native token for fee discounts, and stellar volumes. But after a major hot-wallet incident and indefinite maintenance, it’s effectively a zombie exchange.

Use it if you are tracking old account balances and aiming to recover them - but even then proceed with extreme caution. Avoid opening new accounts or depositing funds. Healthy alternatives today include active, transparent and audited exchanges with proven withdrawal histories and full regulatory coverage.

Start elsewhere, test with small trades, and prioritize platforms with audited security practices and visibility.